FAQ
FAQ
1.
Participating in a survey successfully, the system will award you Viewfruit Points. Each survey has different points based on length, difficulty and value of the survey.
2.
1000 points equals to GBP1. You can redeem cash through your PAYPAL account. Please make sure that your valid PayPal account information is correctly registered in Viewfruit.
3.
You can recommend your friends and relatives to join Viewfruit and they will be automatically recorded as your FRIENDS in the system and become your Survey Team member. For any survey they complete, the system will reward you 10% additional points. You can easily check your Survey team in your FRIEND LIST.
(Your survey team is composed of your FRIENDS (members you recommend to Viewfruit), but not include the members recommended by your friends).
※Learn more to build your own Survey Team and earn more points
4. Category of Points
a) Total points: the total accumulated points awarded to you.
b) Points from surveys: by participating in business surveys.
c) Other points: by activities from viewfruit.
d) Referral Points: Those additional 10% Points contributed by the Friends that you that you recommended to Viewfruit and complete the input of basic information.
e) Current points: current points= current redeemable points+temporary points+points in application
f) Temporary Points: In most cases the system will award points when you finished the survey. Yet in some cases Viewfruit might need more time to check the detail of the survey and the points will be put in the Temporary Points account. After the project closed and result being confirmed, those points from qualified survey will be moved to Current Valid Points from Temporary Points.
g) Points in application: Pending redeemed for cash, have not received cash.
h) Exchangeable Points: The current Redeemable points in your account
i) Points Used: All used in Viewfruit.
j) Redeemed points: points redeemed into cash.
k) Other expenses: points used in charged functions.
l) Frozen Points: Those points that are under Audit for Redemption or being frozen by system for checking on possible misbehaviors。
m) Points expire: From the date of earning points, when you redeem points, those points that earned earliest will be used in preference. Unused points will expire after 12 months. For example, points earned on January 1st, 2022 will expire on January 1st, 2023 if not being redeemed.
Note：If you participate in the surveys with abuse or anything else contrary to public morality,and end up with client complaint,we will make corresponding punishment.